Resume

Lowe’s Companies, Inc.

User Experience Architect (2014 – Present)
Responsibilities include UX strategy, wireframes, prototypes, user flows, product research and project management for lowes.com. Collaborate with product managers, interaction designers and usability researchers for each project to ensure we’re delivering the best experience while meeting business goals.

TEK Systems – Contractor at TIAA-CREF

Principal Designer (2013 – 2014)
Responsibilities include wireframing, visual design, user flows and project management for public facing pages on tiaa-cref.org. Work closely with standards, usability and accessibility teams to make sure all pages are on brand and meet compliance guidelines.

Lowe’s Companies, Inc.

Interaction Designer (2011 – 2013)
Responsibilities include maintaining style guide and component library for lowes.com, to unify website’s look and improve users’ experience using repeatable design patterns. Redesigned site category pages to streamline focus on visual navigation resulting in a 10% increase of online sales. Created new features such as editable how-to projects and revamped MyLowe’s (Lowe’s online tool) to help provide a seamless multi-channel customer experience.

Ettain Group – Contractor at Lowe’s

Web Designer (2009 – 2011)
Responsibilities included creating templates and style guides for lowes.com to allow for a more user-friendly experience and a unified look to site as well as allow design and front-end development teams to work more efficiently. Also revamped email template designs, which reached more than 3 million customers and increased email generated sales by 1400%.

Freelancer

Interaction Designer (2007 – Present)
Clients include the PGA Tour, Carolina Panthers and Blue Harbor Bank. Lead projects and managed timelines, client relationships, creative design and front-end development.

Luquire George Andrews, Inc.

New Media Designer (2008 – 2009)
Responsibilities included designing and developing websites and online ad campaigns for clients such as the NFL Physicians Society, Charlotte 49ers Football, NC State and the PGA Tour. Worked closely with account executives and art directors to complete projects on deadline according to clients’ specifications.

Mass Transmit

Junior Designer (2007 – 2008)
Responsibilities included designing websites and e-mail campaigns for clients such as EcoVoom, Parfums de Coeur, MetLife, Kimberly-Clark and Rain-X. Worked directly with creative director and developers.


Education

Rochester Institute of Technology

BFA, New Media Design
Minor: Communications


Certification

Certified Usability Analyst – Human Factors International
Certified User Experience Analyst – Human Factors International
Agile Trained


Software

Adobe Creative Suite, HTML/CSS, TeamSite, OmniGraffle & Axure


Awards

Charlotte ADDYs


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